‘Your Subscription Payment Problem’ Netflix Phishing Scam

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Yet another phishing email is targeting Netflix customers.

Supposedly, Netflix was unable to automatically renew your subscription due to a problem with your current payment method.

The email claims that to avoid a delay in your subscription, you should follow a link to update your payment details.

The email includes the Netflix logo and Netflix related footer information.

However, despite its appearance, the email is not from Netflix. Instead, it is a phishing scam designed to steal your personal and financial information.

Here’s what the initial scam email looks like:

If you click the link, you will be taken to a bogus website that has been built to emulate a genuine Netflix login page. After logging in to the fake website, the following update form will load in your browser:

After you complete and submit the form, the following payment validation form will appear:

Finally, the following confirmation message will load. Clicking the “Continue to Login” button will redirect you to the genuine Netflix website:

At this point, the criminals behind the scam can collect all the information you supplied and use it to commit credit card fraud and identity theft.

Many similar phishing scams have targeted Netflix customers in recent years. Be wary of any message from Netflix that claims that you must follow a link or open an attached file to rectify an account or billing issue. It is always safest to login to your Netflix account via an official Netflix app or by entering the address into your browser’s address bar. If there really is an account issue that you need to deal with, you will be informed of the problem after you log in.

The Netflix website includes information about recognising and reporting such phishing attempts.